How to Use Social Media to Enhance the Customer Experience

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Want to build customer loyalty using social media and online social networking sites? 

Looking for a way to provide excellent customer service - before, during, and after the sale?

Want to learn no cost methods of marketing and getting referrals for your business?

This is a must-attend event if you are serious about using social media to engage customers and drive results.  Bring your wifi-enabled laptop and capture the power of social networking sites. Get helpful tools, tips, and techniques to get started.

Here's what you'll learn during this intensive, hands-on interactive seminar:

• Principles and Best Practices of Social Media/Social Networking

• How to develop an effective Social Media/Social Networking Plan that will attract more customers to your business and get them to share your business with their social networks.
  

• How to avoid the crucial mistakes of Social Media Marketing        

• Creative ways to use Facebook, Twitter, LinkedIn, etc. to get customers buzzing about YOUR company

• Find out about brand new social media platforms, tools, and tactics to use to achieve your goals

The fee for this event is $79 before June 11, 2010.  After June 11, the fee increases to $99. The early bird price has been extended until June 18! Seating is limited and will sell out fast, so register now!

About Workplace Learning and Performance Group

Workplace Learning and Performance Group is a San Diego-based management consulting and training firm dedicated to teaching individuals and organizations how to improve their performance so they can achieve their desired results.  The firm develops customized solutions to fit the  organizational needs of all types of businesses.  Consultants of WLP Group have extensive experience working with organizations in many fields such as hospitality, large and small business, government, academia, nonprofit, and associations. For more information, visit: www.wlpgroup.com

About Studio 747

Maria Palma is the founder and owner of Studio 747.  With over 10 years experience in internet marketing, Maria is a web content writer and social media marketer specializing in social networking and blogging for business.  She has helped clients expand and grow their small business online via social media.  Maria is also the host of the Studio747 BlogTalk Radio Show where she provides tips, advice, and resources to entrepreneurs.